Q: Cannot create a new section or import a PDF, the + control is missing
Your help center says that to create a new section, I click the [+] button next to the section tabs in the editor header, and that the same wizard handles file uploads (Importing Content Sources, Adding sources to an existing documentation). That [+] button doesn't appear anywhere in my dashboard. The section editor also has no import or upload-files option.
Four questions:
1. Where is the [+] section-create control supposed to appear, and why is it missing from my account? Bug or plan limitation?
2. Is there another way to import a PDF as a section's content source?
3. Is there a sections-per-documentation cap on AppSumo Tier 2?
4. Do you offer an API for creating sections and uploading files, and where do I get an API key?
Rick_GitDocAI
Oct 23, 2026A: Hello Greg,
The "+" sign is not a lkmitation and we were able to verify it is available in your account. Are you using Google Chrome or Edge?
Also the option to build from PDF is available after clicking the "Build from" button. Could you please open a support ticket and share what you are seeing? We can't replicate what you are describing in our side.