Q: Hi there, Love the tool and what I've seen so far.
We use something else, but our annual invoice is coming up, and my team is not too happy with the current one. So, I'm looking into Gleap.
Some questions if you allow.
1. I'm guessing with projects, you mean "domains," or is that something else? I have 5 products and would need different features/settings for each product.
2. Related to #1, is the Roadmaps and feedback separated per project, i.e., not all in one? Hence, is it possible to have a roadmap.domain1.com and roadmap.domain2.com, etc. setup?
3. Is there some kind of SSO for our users? I can just pass along a token and the users are signed in?
4. I don't see a plan here that would include the API. Is that just a mistake or not available on Appsumo?
Thank you for answering.
Isabella_Gleap
May 15, 2024A: Hey again :),
No, unfortunately we cannot offer API access as part of the AppSumo deals. Really sorry for that but the AppSumo deals have been designed at the beginning of the campaign and are not subject to changes.
Best,
Isabella
Hi Nitai,
Thanks for reaching out.
1 - Yes, we consider each apps or domains as a separate projects. You can however also add more domains to one projects but as you said, then you cannot have separate settings and teams, etc.
2 - Yes, there's a separate roadmap for each project. You can either embed the roadmap on a page where you set the domain yourself or you can use our share link. This link is however not customizable at the moment. Again, this is a feature we already have on our roadmap.
3 - Could you be a bit more specific here. Do you mean team members in Gleap or users on your website / web app / mobile app?
4 - Unfortunately, API access is not included in our AppSumo deals.
I hope this helps.
Best,
Isabella
nitaiPLUSHi,
1 & 2: Great. Thank you.
3. SSO as in single sign-on so users are already registered. But from reading the docs further I think you guys call it identity something, i.e., one can authenticate a user with a token.
4. Too bad. As you include unlimited data retention which uses way more data and traffic than an API. Would there be a way to use it if I would get the Tier 4 plan?
Thank you.