alex926alex926
alex926
Jul 11, 2022

Q: Is it possible to disable the requirement for the user to enter an email adress when supporting a bug ?

I plan to use Gleap in local scenarios (internal projects) to allow my coworkers to quickly file a report but always having to enter an e-mail is somewhat frustrating.

Will there be an option to allow anonymous reports without an email?

Founder Team
Isabella_Gleap

Isabella_Gleap

May 15, 2024

A: Hey Alex,

Thanks for reaching out. Yes, it is totally possible to disable the email field. Simply go to the settings > feedback flows > choose the respective flow > disable the "collect email address" toggle. This also means that the user is then anonymous. As a consequence, you can however not communicate with your users, which is why we do not recommend turning the email field off.

Hope this helps.
Isabella

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