GlobalPatron

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Member since: Apr 2018Deals bought: 78
4 stars
4 stars
Posted: Jun 21, 2021

Great Product with Key Issues

We use Typeform a lot, and I'm always looking for LTDs where I could finally get rid of that monthly payment (sadly, because of specific features we need, it won't be with GlobalPatron, at least for now).

TLDR: GlobalPatron is certainly a step up from Google Forms and other free services, and it is a no-brainer for the price they have here in AppSumo. However, it has some limitations and you could have a specific scenario (like me) where this tool is missing one or two key features blocking you from wide adoption.

What I loved:
- Terrific variety of controls and options, like displaying Google Maps (although interacting with the map required opening a new window).
- You can display YouTube and Vimeo videos!!
- The signature control, I wished Typeform had something like it.
- GlobalPatron creators read my mind, and they have a way to populate a field dynamically from an external web service. This is huge, and we've been needing this feature a lot. This allows you for example to fill a combo-box with the names of people in your team, but providing those names dynamically from your HR software.
- The security, the ability to require people to login, or the request a password for the form.
- The forms are not branded!! Take that Typeform!
- You can have multiple controls per "slide" even in conversation mode. Yeah baby!!
- You can export the source code and host it elsewhere.

What I think needs to be changed:
- The UI overwhelmed me. The interface needs some cleanup and better organization. It feels too heavy for me, and some of the fonts they use appear washed-out.
- I did not find a way to add URL parameters to the form. This is a critical feature that stops me from even considering GlobalPatron.
- Conditional logic is very simple. Not sure how to build multi-path surveys or quizzes with only the features that I saw. The options were more to show/hide fields or to make them mandatory. But I did not see branching options.
- In the conditional logic for numeric fields, you get operators like Equal and Not Equal, but you don't get "Lower Than" nor "Greater Than". This was odd. You do get however a bunch of other operators that I've never seen before in any survey software.
- In Typeform you can customize both email notifications (user and admin) entirely. Here you get a lot of options for the user email, but not for the admin email.
- In Typeform you can add form variables to the email notifications fields (email address, subject, body, etc), and metadata. In GlobalPatron you can only add form fields to the body of the user email notification (no metadata, and no customization of the subject). This is also a blocker to me. Typeform is a beauty for this.
- They have issues with á,é,ó,í,ú in the field labels. All reports will look messed up.
- No Paypal.

I hope this review helps you.

Disclaimer: As part of the AppSumo Early Review program Beta, I received this deal for free in exchange for an honest review.

Founder Team
riazlalehzari

riazlalehzari

May 14, 2024

one other thing to mention! is that users can still send parameters to forms, but the concept used atm in GlobalPatron is by marking a field as "Hidden". E.g. you might have two hidden fields used for storing extra informaion about the user. This way they are not visible to users but exist on the form and so can be used everywhere in the platform (e.g. can be used in calculated fields equations, will show up in your reports, can be used in conditional logic rules, or used in the confirmation email text, or even passed along to another form on form submission - without the user seeing it on the form).
You can also chain forms together so that these visible or hidden field values get automatically passed along to another form on submit. More details here:
https://help.globalpatron.com/hc/en-us/articles/900003552386-How-can-I-pass-custom-parameters-to-the-thank-you-page-URL-Or-pass-values-from-one-form-to-another-

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