I don't love it, but I also don't hate it. I love that it does ALMOST everything my yearly paid software does or has the potential to do, but there are some obvious and annoying bugs to it.

CONS:
First, the tracking is hit or miss. Even though I had the buttons toggled on to track from the day of install, it doesn't always track the emails. For MONTHS I had blank data, thinking it was doing what it was supposed to, only to find out it wasn't doing a thing. That was frustrating, but an even bigger frustration is that there is ZERO warning that it's not tracking.

Second, there is an option to add a signature. It's beyond basic, and if you want to add images, forget doing that because you can't upload anything. The software asks for a URL to everything. I don't host any of that anywhere, so I can't even add my logo, a button, or a banner. So again, advertised feature that basically no one can use.

Lastly, it does track the email itself for delivery, but accessing the open information is not very user-friendly. With my other software, all I have to do is hover over the green checks to see the open information. With this, you have to actually open your account and then dig in. Frustrating? Yes. Awful? Not really, but it definitely could be better.

PROS
When it does work, it tracks emails and open rates (though even that could be a con, given how many steps it takes to see the information).

I don't hate this, but I also don't think it's worth shouting out from the rooftops about either. It does do the job as advertised (but make sure you triple-check it because it won't tell you if it's not working).