Q: i'm evaluating your platform, purchased 30$ of credit and started a trial task.
After some hours the task is still running... it's normal?
paolo985Jan 11, 2023
Founder Team
Dana67267
May 14, 2024A: Hey Paolo,
It depends on your task query volume. If it is big, it is normal to take some hours.
Kindly for your information.
Please don't hesitate to contact us anytime when you need help. Outscraper team is always ready to help you. 😊🤝
Share
Helpful?
Log in to join the conversation
paolo985Posted: Jan 12, 2023
waiting again... after more than 16 hours, task is still running. maybe there is something wrong? do you can check?
Founder
Posted: Jan 17, 2023
Hey Paolo,
If your task is not quite big and not finished in a very long time please get in touch with the support team about it. If there is a problem they will help you with it.