I completely understand that VPN access should be limited to a single account on multiple devices. However, it's clear that if I give the password to a remote worker, they can access the gooseVPN control panel and take over the account simply by changing the email address.
There should be one password to access the account owner's control panel and another to activate the VPN service, a password...
Founder Team
Demi_GooseVPN
Nov 17, 2025
A: Hi,
Thank you for sharing your concerns. We completely understand the importance of keeping both account access and VPN usage secure.
You are correct that, at the moment, access to the control panel and the VPN is linked to the same account credentials. We agree that separating these permissions would improve security, especially for organizations working with remote users.
One reviewer wrote that as of July 2025 GooseVPN can't connect to US servers. Is this true?
Founder Team
Demi_GooseVPN
Nov 17, 2025
A: Hi,
Thank you for your question.
It is possible to connect to our US servers. GooseVPN fully supports US locations, and our servers in the United States are functioning normally. If a reviewer experienced issues in the past, it may have been a temporary or individual connection problem, but our US servers are available and working as expected.
If you ever run into difficulties connecting to...
Hello. I would be traveling to Russia. Will this VPN work there?
Founder Team
Demi_GooseVPN
Nov 17, 2025
A: Hello!
Thank you for your question.
Yes, GooseVPN can work in Russia. However, we cannot fully guarantee this, because Russia sometimes restricts or blocks VPN traffic. Many customers are still able to connect without issues, but the stability of the connection can vary.
We recommend making sure the app is fully updated before you travel and trying different VPN protocols if you experience...
On Tier 2 for the 10 devices. Can I use one on my partners laptop or do they all have to be linked to my email account or browser?
Founder Team
Demi_GooseVPN
Nov 17, 2025
A: Hi,
Thank you for your question!
On Tier 2 you can use GooseVPN on up to 5 devices, not 10. You can use it on your partner’s laptop as well, as long as you both log in using the same GooseVPN account details and the total number of active devices does not exceed 5.
If you have any other questions about your plan or device limits, feel free to let us know!
What is the Cyber Alarm add on? It it really necessary?
Founder Team
Demi_GooseVPN
Nov 17, 2025
A: Hi,
Thank you for your question!
Great question!
The Cyber Alarm add-on is an extra layer of security that works on top of your GooseVPN connection. While the VPN itself encrypts your traffic and keeps you private online, it does not check whether the websites or files you visit are actually safe.
Cyber Alarm analyzes your internet traffic within the secure VPN tunnel and can alert you to...
Q: About Security Password
I completely understand that VPN access should be limited to a single account on multiple devices. However, it's clear that if I give the password to a remote worker, they can access the gooseVPN control panel and take over the account simply by changing the email address.
There should be one password to access the account owner's control panel and another to activate the VPN service, a password...
Demi_GooseVPN
Nov 17, 2025A: Hi,
Thank you for sharing your concerns. We completely understand the importance of keeping both account access and VPN usage secure.
You are correct that, at the moment, access to the control panel and the VPN is linked to the same account credentials. We agree that separating these permissions would improve security, especially for organizations working with remote users.
The good news is...
Share GOOSE VPN
Q: Is it true it can't connect to US servers?
One reviewer wrote that as of July 2025 GooseVPN can't connect to US servers. Is this true?
Demi_GooseVPN
Nov 17, 2025A: Hi,
Thank you for your question.
It is possible to connect to our US servers. GooseVPN fully supports US locations, and our servers in the United States are functioning normally. If a reviewer experienced issues in the past, it may have been a temporary or individual connection problem, but our US servers are available and working as expected.
If you ever run into difficulties connecting to...
Share GOOSE VPN
Q: Quick Question
Hello. I would be traveling to Russia. Will this VPN work there?
Demi_GooseVPN
Nov 17, 2025A: Hello!
Thank you for your question.
Yes, GooseVPN can work in Russia. However, we cannot fully guarantee this, because Russia sometimes restricts or blocks VPN traffic. Many customers are still able to connect without issues, but the stability of the connection can vary.
We recommend making sure the app is fully updated before you travel and trying different VPN protocols if you experience...
Share GOOSE VPN
Q: Can I cover my partner's computer too?
On Tier 2 for the 10 devices. Can I use one on my partners laptop or do they all have to be linked to my email account or browser?
Demi_GooseVPN
Nov 17, 2025A: Hi,
Thank you for your question!
On Tier 2 you can use GooseVPN on up to 5 devices, not 10. You can use it on your partner’s laptop as well, as long as you both log in using the same GooseVPN account details and the total number of active devices does not exceed 5.
If you have any other questions about your plan or device limits, feel free to let us know!
Kind regards,
Support
Share GOOSE VPN
Q: What is the Cyber Alarm add on?
What is the Cyber Alarm add on? It it really necessary?
Demi_GooseVPN
Nov 17, 2025A: Hi,
Thank you for your question!
Great question!
The Cyber Alarm add-on is an extra layer of security that works on top of your GooseVPN connection. While the VPN itself encrypts your traffic and keeps you private online, it does not check whether the websites or files you visit are actually safe.
Cyber Alarm analyzes your internet traffic within the secure VPN tunnel and can alert you to...
Share GOOSE VPN