A: Hi PhilippeC,

Thank you for your question.

Cyber Alarm is an add-on which will be active on our special Cyber Alarm servers (and these servers only). The servers can be selected via our server list.

In theory, using the VPN in combination with antivirus software is possible, that is correct. However, we have noticed that some antivirus and firewall software hinder or even completely block the use of VPNs. This also includes the functionality of our application and the established VPN connection(s). In most situations, it is possible to prevent this by whitelisting our application to the security software. We highly recommend to do this in order to prevent the security software from restricting the functionality of the application.

We do have a manual available on our website which can be used to follow the instructions for whitelisting Goose VPN to Bitdefender. You can find the information on the following web page: https://support.goosevpn.com/hc/en-us/articles/8070262978066-How-do-I-whitelist-GOOSE-VPN-to-Bitdefender-.

If you have any other questions, feel free to let us know!

Kind regards,
Rudwan