I tried to install goose vpn on my android tv boxes. The installation works but after finishing there is no possibility to open the app!?! So at the. moment it\u0027s useless \u002D I just have the chance to deinstall it again. Why and how to fix that issue!?!

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Guido_Guardey · Answer

Good afternoon Mirk5,\u000a\u000aThank you for contacting us. I\u0027m sorry to read that you experience problems installing our app on your Android TV.\u000aYou mention that you can\u0027t open the app. Can you elaborate on that, is that because you canont find the app in the menu, or you can find it but it is not responding to your command?\u000aIs it possible to open the GOOSE VPN app via: Settings \u002D Apps \u002D All apps \u002D GOOSE VPN. You should be able to open GOOSE VPN there.\u000a\u000aIf this does not work, it is also possible to put the app on the TV via a USB stick. If you can send us an e\u002Dmail regarding this issue at support@goosevpn.com, we can send you the APK file.\u000a\u000aWe await your message.\u000a\u000aKind regards,\u000a\u000aGuido

Virgil_Guardey · Answer

Hi mirk5,\u000a\u000aThanks for your message and sorry to hear that you can\u0027t get Goose active via the Android TV.\u000a\u000aCould you message our support about this? Where the problem is, on which systems and version you use in terms of operating systems and preferably also a screenshot / photo of the button \u0022open\u0022 as usual. Instead the button text is \u0022more details\u0022.\u000a\u000aThen our technicians can look into this and look for a solution.\u000a\u000aYou can reach support via this email: support@goosevpn.com\u000a\u000aWe are happy to help you.

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