Verified purchaser
0 support
I have requested a support with activation the product. It is non existant. I reached out to AppSumo support. They were quick to answer and also emailed GooseVPN to address the issue - again no action from GooseVPN. Useless guys.
I am reviewing the response leaving the original review unchanged, as finally Goose VPN team has reached out to me and made the app work. I still experience some problems with the app like disconnections from time to time and it does not launch in the system tray, regardless the toggle is on for this particular function in the settings. But it works and that is what we need. Good luck guys.
Zineb_GooseVPN
Apr 21, 2025Hi kazerog2000,
We’re truly sorry to hear about your frustrating experience, and we completely understand how disappointing it must have been not to receive timely support , especially when trying to activate a product you were excited to use.
This is absolutely not the experience we want our users to have. We’re currently reviewing what went wrong in your case and will take immediate steps to improve our response times and follow-up processes.
If you're still open to it, we’d really appreciate the opportunity to make things right. Please contact us directly at support@goosevpn.com, and we’ll prioritize your request to ensure it’s resolved as quickly as possible.
Thank you for your feedback — it helps us do better.