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Member since: Aug 2014Deals bought: 70
1 stars
1 stars
Posted: Aug 22, 2024

Doesn't work

I really wanted it to work as NordVPN costs me pretty penny. Tried installing and testing both on my own and my son's PCs. The moment we try to 'pretend we're in the US' there's a server error. Support reply wasn't very helpful. Even suggested using 3rd party app. Too many hoops to jump through to get a simple feature to work. And, if my first impression is like this I can't be bothered to spend much time tinkering when I know competitors that simply work. Sorry, but it's a refund for me.

Founder Team
Rudwan_Guardey

Rudwan_Guardey

Aug 23, 2024

Hi UldisBiz,

Thank you for the review.

We are sorry to hear that you were experiencing issues with our service, since you received an error when you tried to access our US server(s).

In the review, you also mentioned that we referred to the use of a third party app when you contacted our support. In most situations, the (only) third party app that we refer to is the OpenVPN Connect app. The application is fully supported by the team behind the OpenVPN protocol and can be used to establish a connection via OpenVPN with our servers.

We would still very interested in assisting you in solving the matter! If you do wish to give us a second chance at resolving the issue, feel free to contact our support again. You can contact our support via: support@goosevpn.com.

Kind regards,
Rudwan

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