penton

Verified purchaser

Deals bought: 8Member since: May 2021
1 stars
1 stars
Jan 4, 2026

US VPN Doesn't Work At All

I am either unable to connect to the US VPN or after connecting, the site doesn't work. Please fix this ASAP or you will leave me no choice but to request for a refund. I do not wish to do that, to be honest. So, just go do your thing and deliver what you have promised - a working VPN.

Founder Team
Demi_GooseVPN

Demi_GooseVPN

Jan 21, 2026

Hi,

Thank you for your feedback!

Sorry to hear you weren’t able to connect to one of our US servers, or that you experienced issues after connecting.

At the moment, our US servers are operating normally and we haven’t seen any recent outages. You can try switching the protocol in the app settings, or connecting to a different US server to see if that helps.

If access to a US server is specifically what you need, we strongly recommend contacting us via our support page. Since the servers are working on our end, we can troubleshoot with you and find a solution so you can use the US server reliably.

Thank you for taking your time to leave a review.

Kind regards,
Support

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