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Member since: Jun 2024Deals bought: 1
1 stars
1 stars
Posted: Sep 17, 2024

Very bad experiance

When I purchase the app, it works only on Windows with a specific feature, and not working on Android nor IOS,
now it is not working on any platform.

Founder Team
Rudwan_Guardey

Rudwan_Guardey

Dec 4, 2024

Dear a_kassar,

Thank you for the review.

We are sorry to hear that you were experiencing issues with our service on Android and iOS, and that you were only able to (temporarily) use our service on Windows with a specific feature.

It might be possible that some protocols are blocked, and that you are therefore not able to use our service on the mobile applications. Our mobile applications make use of different: a limited amount of protocols, if compared to our Windows application.

Could you contact our support regarding the situation? Since we would be happy to help! You can contact our support via support@goosevpn.com.

Kind regards,
Rudwan

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