3.2
Taco ratings
Customers appreciate GoPDF for its efficient PDF editing, user-friendly interface, and responsive customer service. Some users have reported occasional issues with mobile access and minor functionality glitches. With an overall positive sentiment, GoPDF is a solid buy for those in need of a comprehensive PDF solution. With a 1-year access to the GoPDF Mobile App included in certain packages, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Basic Copy Paste Dont work
I’d really like to support this app and will gladly update my review once the issues are fixed. However, it’s frustrating that something as basic as copy-paste doesn’t work — that should be a minimum standard for any editor. Please fix this as soon as possible. It's very hard to use in its current state, but I genuinely need this tool.
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Verified purchaser
No repy in 9 days
I asked someting about their products and they dont reply.
I think they are are busy with other jobs.Stay away from them.
Muhammad.Anzal
Mar 10, 2025We're sorry to hear about your experience. We respond to all emails within 24 hours. Could you please resend your question directly to contact@gopdf.io? We'll make sure to assist you promptly.
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Verified purchaser
Tier 3 subscription disappeared
No response for weeks
Muhammad.Anzal
Mar 10, 2025We're sorry to hear about your experience. We respond to all emails within 24 hours. Could you please resend your question directly to contact@gopdf.io? We'll make sure to assist you promptly.
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Verified purchaser
redeemed code and tried to use. Didn't work. Wouldn't provide refund
Didn't work as stated. Would load a PDF and it wouldn't convert correctly.
Was stuck with a non-useable product. If you want to convert, I would definitely choose a different product.
Muhammad.Anzal
Mar 10, 2025We sincerely apologize for the inconvenience you've experienced. Could you please email us at contact@gopdf.io with more details? We'd appreciate the chance to identify the issue and resolve it promptly for you.
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Verified purchaser
Compression Speed
I just purchased this and have spent over 2 hours trying to compress a pdf. Is there a problem with GoPDF or is this how long it actually takes to compress a pdf that's within your guidelines?
Muhammad.Anzal
Nov 28, 2024Hello,
We apologize for the inconvenience you experienced with the compression speed. This was a temporary issue on our side, and we’ve since resolved it. Could you please try compressing your PDF again and let us know if the problem persists?
Thank you for your patience, and we appreciate your understanding as we work to improve GoPDF!
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