I purchased and was asked to request a refund from Appsumo and purchase directly from GoZen. I've been dealing with customer support for months but we cannot send emails at the time we need them to go out. I asked for a refund and now nothing. I'm writing this because I want people to be aware of this scam. Do not refund from Appsumo and purchase directly from GoZen.
A: Hi, We’re here to fully support our customers and resolve any issues. Please reach out to our support team again, and we’ll prioritize your issue to ensure you get the assistance you need. Thanks!
I was promised a refund if our emails were not being sent. They are not being sent and now the refund is declined. I would caution everyone to stay away from GoZen
Many of the 5 star reviews seem to follow the same template: Great tool, SEO-friendly content, multiple languages for a wider audience, Google Docs and Chrome extension, AI-generated images that look good. All done in that exact order. Something is suspect with the reviews
A: Hi, These reviews come directly from our users who have utilized our tool and shared their genuine experiences. The similarities reflect the key features that many find valuable, and We appreciate your insight! Thanks : )
Whenever I try to run a keyword search, I get an error saying it's an invalid request. I have the language and geographic fields filled out, but it doesn't work. Any suggestions before I request a refund?
Q: Do you support your product?
I purchased and was asked to request a refund from Appsumo and purchase directly from GoZen. I've been dealing with customer support for months but we cannot send emails at the time we need them to go out. I asked for a refund and now nothing. I'm writing this because I want people to be aware of this scam. Do not refund from Appsumo and purchase directly from GoZen.
Aishwarya_GoZen
Nov 1, 2024A: Hi, We’re here to fully support our customers and resolve any issues. Please reach out to our support team again, and we’ll prioritize your issue to ensure you get the assistance you need. Thanks!
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Thank you I have reached out to customer support and will post here if they respond and provide a refund as promised.
I was promised a refund if our emails were not being sent. They are not being sent and now the refund is declined. I would caution everyone to stay away from GoZen
Could you please share your email address?
rockybiasi@gmail.com
Q: Is the Keyword research comparable to SEMRush? Is it possible to set the tone of the content? Human, informal etc?
Aishwarya_GoZen
Oct 21, 2024A: Hi,
1. Yes, the keyword research feature is comparable to SEMRush.
2. Yes, you can set the tone of the content — this feature is already available.
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Q: Hi! Tier 1 include unlimited keyword reseach?
Aishwarya_GoZen
Oct 17, 2024A: Hi, Yes, Tier 1 includes unlimited keyword research.
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Q: Why are the 5 star reviews so similar?
Many of the 5 star reviews seem to follow the same template: Great tool, SEO-friendly content, multiple languages for a wider audience, Google Docs and Chrome extension, AI-generated images that look good. All done in that exact order. Something is suspect with the reviews
Aishwarya_GoZen
Edited Oct 14, 2024A: Hi, These reviews come directly from our users who have utilized our tool and shared their genuine experiences. The similarities reflect the key features that many find valuable, and We appreciate your insight! Thanks : )
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Q: Keyword tool broken
Whenever I try to run a keyword search, I get an error saying it's an invalid request. I have the language and geographic fields filled out, but it doesn't work. Any suggestions before I request a refund?
Aishwarya_GoZen
Oct 7, 2024A: Hi, We fixed this issue; please check it out. thanks : )
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