Q: Please refund my purchases
Hello Appusmo Support,
I don't like having to contact you all about this, but it's chronic that Appsumo does not alert buyers when we have options to get a refund on products that no longer give us TLD access.
https://appsumo.com/products/gozen-forms/?query=GoZen%20Forms.Ai
https://appsumo.com/products/gozen-contentai/
I checked my inbox and there has been zero communication. Only found out by logging into Gozen just now just to see I have been downgraded to a free tier on both purchases
GoZen ContentAI $39.69
GoZen Forms $62.10
TOTAL $101.79
Please issue a refund for both.
I was going to make a purchase today on another product, but now I'm less inclined to do so due to Appsumo's lack of proper communication back to us in a timely manner.
Thank you for your attention to this.