GoZen Forms.Ai Reviews

Why are GoZen removing access from us? During the initial purchase, the company must honour the lifetime deal. Why are punishing the users for any dispute between the 2 companies?

In future, how are we going to trust any LTD?

I purchased GoZen Forms.Ai through AppSumo as a lifetime deal. Today, I logged in and saw a notice saying my account would be terminated within hours unless I upgraded to a paid monthly plan.

The message explained that GoZen has not received payment from AppSumo for over 100 days, and that this has led to limits on my account. I was told to either switch to a subscription or back up my data within 7 days.

I find this deeply disappointing. If GoZen is right about the missing payment, they should resolve it with AppSumo directly. As a paying user, I should not be caught in the middle or pressured into paying again for something I already bought.

This damages trust and makes me hesitant to rely on lifetime deals in the future.

I know the product is no longer available, but they revoked my lifetime license.

It was a fairly decent tool when working through bugs and had hoped it would grow. But revoked any AppSumo licenses saying AppSumo never paid them.

Very strange... logged into GoZen Forms, which I had purchased on Appsumo. Got a message telling me that I ha 11 hours to upgrade to a monthly payment plan.

I had purchased a Lifetime Deal on Appsumo.

Note to Appsumo: You need to protect your Appsumo customers. I'm not likely to buy from Appsumo again since I might lose money on a bad deal.

Note to GoZen: This problem is between you and Appsumo. Having failed to make good on the license I purchased from you on Appsumo, do you really think that I am now going to purchase a monthly plan?

Here is the exact message on GoZen Forms website:

*Important Notice About Your Account*

We deeply regret the inconvenience caused by the current limitation issue on your account.

This situation stems from a delay in payment processing between AppSumo and GoZen, which has impacted our ability to allocate additional resources to your account.

GoZen has waited for over 100+ days of non-payment by AppSumo, before making a tough decision like this. Proof on non-payment by AppSumo is below, We understand how frustrating this must be for you, and we want to assure you that we are doing everything possible to find a solution. In the meantime, here are some steps you can take to ensure continuity and avoid disruption:

• Switch to a monthly subscription: This option guarantees resource limits and priority support since we have complete control over these plans.

• Backup your data: If you prefer not to switch, please take a backup of your data within the next 7 days to safeguard against any interruptions.

Your patience and understanding mean a great deal to us as we navigate this challenge together.

Please don't hesitate to reach out if you have any questions or need assistance during this time.

Please note that access will be terminated by the end of tomorrow if no action is taken.

Upgrade to Monthly / Yearly Plan

From one day to the next, a message appeared saying they hadn't been paid and that I have to start paying monthly.

I also lost all my forms.

Appsumo says they did, and I have to admit this is the first time something like this has happened to me, but it still infuriates me.

Zero for Gozen.