4.4
Taco ratings
Customers appreciate GoZen Growth for its comprehensive feature set, intuitive UI, and robust automation capabilities. The platform's seamless integration with various email providers and ease of use are also highly praised. Some minor hiccups include occasional issues with form creation and limited integration options. Weighing the raves against the occasional grumbles, GoZen Growth is hitting the mark and is a solid buy for those in need of an all-in-one revenue growth platform. Given the 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Worst Experience
I purchased the highest tier of GoZen Growth for over $699, expecting reliable service and support. Recently, I logged in only to find that all my workspaces and email campaigns had vanished. I reached out to GoZen—no response. I then contacted AppSumo, only to discover there's a payment-related dispute between GoZen and AppSumo, and as a result, GoZen is deleting the accounts of all Sumolings.
What’s worse? AppSumo is now asking me to reach out to GoZen support and plead with them not to delete my account.
I paid in good faith. I trusted both platforms. And now I’m being asked to beg to keep access to something I already paid for?
This is deeply disappointing and absolutely unacceptable.
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Verified purchaser
Support appears to not exist
Doesn't work and there is no support. I opened up the app to start setting it up and I received an error saying that my account was paused for having too many bounces and a complaint/spam rate when I did not even send a single email from my account. The website doesn't indicate who to contact about support. I sent email to one of their team emails and haven't recieved a response after 4-days. Also, "supposedly"there is a 24/7 chat bot that isn't connected to a live team nor is it functional. Unfortunately, I purchased a couple months back and am out money for a product and team that appears to be non-existent.
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Verified purchaser
Absolute Non Usable Tool
Big mistake to have bought this tool. Its absolutely unreliable, the support is almost non existent and promisses are not kept. When I bought this deal (Tier 4, March 2024) they said the outlook integration will be there in 2 weeks. Until today, nothing has happened. Dear AppSumo Team, please reconsider having this company on this platform here. I bought more products from GoZen, but Im not happy with any of them. What a waste of money here.
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Verified purchaser
Useless software. Disconnects every week.
Every week, my campaigns get stalled and the system asks me to reconnect random email accounts. No help from support. No idea why it's happening.
This behavior is not related to my email accounts, I do not have any issues with SendGrid or MailChimp, using the same emails. Never had any other service randomly disconnect and disrupt my campaigns.
Too late for a refund, lesson learned. This issue has existed since day one and I held out hoping it was a bug that would be fixed. From now on, I will ask for refunds on ALL software that has errors that make it unusable. Otherwise I might get stuck with software I just cannot use. I don't have time to login every day and reconnect email accounts and walk through IMAP/STMP set up every week.
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Verified purchaser
Useless
Had used Optinly from the Gozen team and was quite happy.
Bought Growth, never really got it to work, talked with support multiple times.
Wanted to auto import emails collected in Optinly to Growth, which wasn't possible.
Finally got did a manual import of all emails from Optinly and now they want us to pay to verify all emails at an obscene cost. This essentially renders the product useless.
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