4.1
Taco ratings
Customers appreciate GoZen HyperReach.Ai for its seamless integration with various platforms, robust automation features, and user-friendly setup. Some users have noted minor drawbacks such as the need for simpler onboarding and potential pricing concerns. With an overall rating of 4.6 and positive sentiments, it's worth giving GoZen HyperReach.Ai a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Good idea, the proof is on execution
The product's idea is solid. The execution needs to ramp up fast. Support chat should be served by real people, and responses should be within a minute. Get it now and see if, within 60 days, support issues are resolved.
Aishwarya_GoZen
Nov 27, 2024Thank you for your valuable feedback! We're experiencing a high volume of tickets, which may cause delays. We’re working to address this and improve our response time.
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Verified purchaser
Follow-Up on Support Request
I emailed six days ago regarding redeem and account issue, but I haven’t received any update—not even a courtesy email acknowledging the delay.
This makes me wonder: how can customers like me get support assurance after the deal is completed? Is there a standard timeframe for responses or any escalation process in place?
I’d appreciate some clarity on how your support system works and when I can expect a resolution to my query.
Looking forward to your response.
Aishwarya_GoZen
Nov 26, 2024Please reach out to our live chat again, and we’ll resolve your account issue and address any other concerns!
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Verified purchaser
Great Product
One of the best tools that I've came across thus far. Helps me track the list of visitors and create campaigns uniquely specialized for them. Easy and very less learning curve. Goutham from their team was also very good in explaining all the features. Good decision to buy this product.
Aishwarya_GoZen
Nov 25, 2024Hi, thanks much for the review!
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Verified purchaser
The tool is not good at all, support lacks as well
I was trying to redeem the product but I couldn't because "somehow" they had my account stored in their database with another Gozen product. This is highly bad developed as 1x email shouldn't be transferred from 1 product to another.
So instead I had to use my free email then I tested the tool it was a nightmare giving me false information because I was using other tools in relation to Gozen as well then I compared the data and Gozen was all off.
Support is horrible. They don't understand English pretty well. I raised my concern with my account and didn't get proper answer. I sent them a reminder a few days later and guess what? They asked me the same question. this is exhausting as I really don't have time to go back and forth 10000x for a small issue as this.
I'm asking AppSumo to approve this review even tho I was not able to redeem the code thanks to bad development of Gozen but I used my free account on Gozen so I tested the tool thoroughly and this should be published so Sumolings can avoid it....
Aishwarya_GoZen
Nov 25, 2024Hi,
1. The product redemption process is functioning well, with thousands of customers successfully redeeming it without issues.
2. Could you please share a screenshot of your conversation with our team, including details about where and when it occurred? We couldn’t find your chat on our end.
If the issue persists, Please reach out to our live chat support again, and we’ll assist you.
Thank...
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Verified purchaser
Good product but will take time learning to get the most out of it
HyperReach has some real potential to get some good quality leads from your website. In our case, even if we only gets five leads that close in one year it has paid for itself many times over. For us it was a no brainer to give it a try. The UI is still a bit ruff but with most AppSumo deals they keep getting better over time. we are enjoying using it and seeing what companies are coming to our website. I would highly recommend giving it a try. But you will need to put in some time to get it setup.
Aishwarya_GoZen
Nov 13, 2024Hi, Thanks much for the review!
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