Has a lot of potential although it was a very rock start..
I have used other platforms that help with testimonials, some good some not so good, and when I saw GoZen, I thought let’s give it a try - it looked really good.
First impressions of the UI were great, however, when I bought over a week ago it simply did not work. Importing of reviews did not work, manually adding them did not work etc.
I contacted support and they were responsive, and slowly but surely they started to get things working (honestly this was not ready for release when they released it)
The support team have been back and forth with me trying to solve the issues and I think that they now have a product that works at 80% capacity.
I have successfully imported Google reviews, created a wall of love, used the AI generated case study etc
Samples below
https://testimonial.gozen.io/wall-of-love/bf266743-32d6-4798-96e9-7e14203dd560
https://testimonial.gozen.io/case-study/209cf54a-abcc-4cad-a0ca-fef667476d91
However I have found that when importing reviews it gives you both the english and Spanish translation (it does not seem to pick just one language which is a pain) and deleting reviews is a bit hit and miss
I am giving this 3 tacos because it has a lot of potential but is still not 100% ready for market release.
They have so much potential here if they were just to fix things and get it right it would be great.
Aishwarya_GoZen
Nov 24, 2024Thank you for your feedback!