GoZen Testimonials

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Member since: Apr 2024Deals bought: 2
3 stars
3 stars
Posted: Dec 6, 2024

Promising - but has a lot of bugs

This definitely has a lot of promise, but there are a lot of bugs and customer support has been overall slow to respond. My guess is they're a bit inundated at the moment with this deal live so trying to give them a little grace—but it is frustrating to not have answers.

I started adding some testimonials manually and then imported from another platform. Unfotunately, as I was importing testimonials, other ones disappeared. It's as if it's only storing a max number of testimonials even though there's no limit on text testimonials.

I'm also having difficulty with wall of love, widgets, and embeds. None of that is working properly. Styling doesn't save, it's not showing me all testimonials to choose from for the wall of love, and embed code doesn't appear after saving the widgets. I tried to just embed an Individual review instead but that didn't work either.

I do have the form linked at the end of a couple of my courses - fingers crossed I don't lose any submitted reviews. 🤞

Here's to hoping they fix these bugs soon.

Founder Team
Aishwarya_GoZen

Aishwarya_GoZen

Dec 10, 2024

Hi Jessica, We’re currently managing a high volume of support tickets, which has caused some delays. However, the bugs you mentioned have been fixed—please check them out.

Additionally, we’ve already emailed you with assistance regarding this.

Let us know if you need further help! Thank you.

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