I bought this product in the fall of 2022, and it had been working perfectly until recently. Sure, there were website widgets that were advertised as "Coming Soon" and that have yet to arrive more than 18 months later.

But what bothers me the most is that recently, my level 3 license, which entitles me to "White Labeling" of the service, has suddenly decided it will start showing the Grab Your Reviews "powered-by" logo at the bottom of my website widget. This is contrary to their commitment, and they have yet to respond to a request left on their help page. I cannot be the only one to complain about this, but since this is a SaaS service, they should have had this issue corrected by now.

So, I give 5-tacos for the product, and deduct 2 tacos for the apparent downgrade in service and lack of responsiveness to my support request.