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Grabsign is an e-signature app that lets you sign your confidential documents digitally and also get them tracked effortlessly with a complete audit trail and reports
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Q: Is GrabSign lifetime through AppSumo still being supported?
I've been very happy with GrabSign & the lifetime deal through AppSumo (purchased March 2023). I don’t send contracts often, so it’s been working great.
However, I couldn’t log in on 7/28 or 7/29/25 despite many tries. I tried to contact Grabsign support via their contact form & email - no reply. I was finally able to log in on 7/30 & sent my contract.
I usually get an email when a contract is signed, but not this time. On 8/4, I almost emailed my client to ask, only to find once I logged in to double check that they’d signed it within an hour. 😞
If I’d known the service had changed & I needed to log in to check, I would have. I emailed support again but still no response, not even an auto-reply.
Since I can't seem to get in contact with GrabSign I thought I'd ask here - does anyone know if GrabSign lifetime is still being supported?
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Verified purchaser
Same. I logged in 8/13/25 and created a doc signing. When I tried to login later to check the tracking, the screen kept prompting for login email/pw. I tried again 12 hours later and still can’t get past the login screen. The system did send a reset pw when I tried that.
This is the first time it’s happened. Any idea on what’s going on at grabsign?
Verified purchaser
Same problem. last night it kept refreshing the login screen. I filled out the contact form on their contact page with no response. today the site won't even load. it did once with same issue as the night before and I tried the contact form again but it wouldn't work either. Now 3:15 and the site won't load. I emailed support@grabsign.com but no response.
I can't even load the page and log in, I've never had this problem before it used to work well
Q: Will you ever improve the speed and reliability?
most times i try to log in the app fails to load. this is from multiple browsers. And when i AM logged in its just exceptionally slow to function.
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Q: Does Grab Sign offers Desktop app for windows?
Does the Grab Sign offer desktop software that can be downloaded in windows or Mac?
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Q: Hi, is there an API key?
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Q: I have already bought multiple codes, but have not started using it yet.
Here are my questions so far...
1) If we exceed the number of signed documents per month, can we "pay as you go" for additional signatures (e.g. price per each)?
2) If a document requires more than one signature, is there a workflow to send the document to the next person only after the first has signed?
3. Can a template have a signature page as a cover, and attach a 2nd page with the detailed content? The invoices that need multple signtures can vary in length, and I need more room for signatures, so a cover page might work better. Can we do this?
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