5.0
Taco ratings
'Customers are all about Grain, praising its intuitive interface, no-code tracking, and AI assistant for plain-English queries. There are a few hiccups like the lack of dark mode and video session replays, just small bumps on the road. Weighing the raves against the occasional grumbles, Grain is hitting the mark and is a solid buy for those in need of an analytics tool. With a 4.5-star rating and positive reviews, it's worth giving it a try, especially with the 60-day money-back guarantee.'
AI-powered summary of customer reviews
Verified purchaser
Fantastic Analytics Tool
This one is a keeper. Simple installation with great insights on your traffic and provides recommendations. Assisted with their AI chat "Ask Kai"
Eray_Grain
Apr 7, 2026Hey,
Thank you so much! I'm really glad you enjoyed using Grain and talking to Kai.
If you need anything or have more feedback, you can always reach us via our live chat.
Cheers!
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Verified purchaser
Amazing
Grain is, by far, the most delightful analytics tool I have ever used. It auto-identifies goals and will use AI to build dashboards on the fly. I smile every time I get to use it.
Eray_Grain
Mar 20, 2026Hey,
I'm so glad you enjoy using Grain.
We put a lot of care into making Grain feel good to use, not just functional. Makes us very happy that it comes through. If you need anything you know how to reach us. Thank you!
Cheers
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Verified purchaser
Congratulation bro, if you are reading this you found a Gem.
This is like the product you wished you know about its existence sooner. Like other sumolings I've been looking for a valid platform analysis solution. Tested TONS, and already unfortunately bought a LOT of them. But dammm.... everyone of them had problems or blind spot. Like moment where you don't know exactly why clients stopped on your site without buying. Here you can track everything, every element. You can visualize how the moved through your website and even ask a.i. a.i. to analyze all your on-page traffic, to understand how to implement better strategies for conversion (like for example ui/ux suggestions or budget spends suggestions). This is like the holy grail if you have a shop/platform and wish to understand better why people convert and more importantly why they don't. Pure gold. Even if it's not in LTD, just go for it. For real, there is nothing like that, nothing that even came close to this complexity and perfect execution. Well worth it.
Eray_Grain
Mar 16, 2026Hey there,
This means a lot thank you. We built Grain because we had the same frustration with every analytics tool we tried. Knowing it clicks for someone who's been through the same journey is the best feedback we could get.
If you ever need anything, reach out directly (we have a get help button on the dashboard). Our AI support agent will greet you and if it doesn't work the team will reply...
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Verified purchaser
I've tried dozens of analytics tools. This is the one I'm keeping.
Before Grain, I'd cycled through Google Analytics, Hotjar, Plausible, and more. They each did parts of the job, but none of them did all of it without friction. Complex setup for custom tracking. Limited web and app support. Arbitrary page view caps that punish you for growing. I kept searching for something more flexible, with a team that actually listens.
Grain checked every box.
The moment it clicked was during onboarding. Grain scans your site and, seemingly with AI working behind the scenes, identifies the elements on your pages and suggests potential trackable events (most of which were spot on or "Ah that's a good one" callouts). I hadn't seen any tool do that this well. It felt like magic.
That feeling only compounded with custom event tracking. You add the script, visit your live site, click the elements you want to track, label them, and you're done. It's the most seamless custom tracking setup I've experienced on any platform, period.
Beyond that, the dashboard is clean and well-designed, the AI assistant (Kai) is genuinely useful, and the fact that Grain works across web and mobile makes it even stronger. Layer in heatmaps, funnel tracking, and the core analytics you'd expect, and it's a remarkably complete package.
The biggest shift for me has been clarity. Because setup is so easy, I find myself testing more and tracking things I normally wouldn't have bothered with due to the effort cost to implement, update, and maintain over time. That alone has changed how I make business and product decisions.
Eray and the team behind Grain are exceptional. I ran into a couple of issues that were resolved within a day or two. I mentioned that I was missing bounce rate tracking, and they shipped it in less than a week. That kind of responsiveness doesn't just improve the product. It makes the entire experience enjoyable, and it builds real trust.
If I could ask for two things: video session replays (to understand why people drop off, not just where) and a native dark mode (my eyes would thank you). Neither is a deal-breaker, but both would be great additions.
Who is this for? Any founder building across platforms who wants clear, actionable data to make confident decisions, without burning hours on setup, configuration, or scaling headaches. Especially if you're juggling multiple projects. Grain gets out of your way and lets you focus on the work that matters.
Eray_Grain
Mar 11, 2026Hi Andre,
Thank you for taking the time to write this. Genuinely.
The onboarding moment you described is exactly what we set out to build. The idea that setting up tracking should feel like discovery, not configuration, is core to how we think about Grain. Really glad it landed that way for you.
The bounce rate story is a good one to share. That's exactly the kind of feedback loop we want with...
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Verified purchaser
Great responses from support
Had a couple of issues trying to get set up and the support was great at answering quickly and helped me out. Really appreciate that
Eray_Grain
Mar 2, 2026Thank you for this — it genuinely made our day! 🙏
Setup hiccups happen, and we're really glad we could get you sorted quickly. Fast, helpful support is something we take seriously, so it's great to hear it came through. Every time we receive a bug reports, we take actions to make sure it doesn't happen again which helped Grain become much more reliable, easy to use, and functional over last 2...
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