Hi, I’ve gone through the video and knowledge base to connect my domain via Cloudflare. I followed all the steps as mentioned, but I’m still unable to connect it successfully. Could you please guide me further on this?
A: Hi Jeffrey, if you are on license tier 3 or 4, we can remove the graphy branding for you. Please raise a request to team@graphy.com and we will get it done within 24 hours.
Hello, 01. Can I use your platform from Bangladesh ? 02. Is SSLCommerz Payment Gateway supported ? 03. Manual Enrolment allowed ? 04. Will you give me app source code or you will publish on my play console?
I may need support for Tier-1 after purchasing so that I can setup my first course and start selling. Is this available free of cost? If not, can it be made available at a price? If yes, how much would it be? After the first year, the India plan has a one-time onboarding free, would I be required to pay that? I'm keen to get started with Graphy as I know it's one of the best tools in its segment.
Q: How can I connect my custom domain to Graphy?
Hi, I’ve gone through the video and knowledge base to connect my domain via Cloudflare. I followed all the steps as mentioned, but I’m still unable to connect it successfully. Could you please guide me further on this?
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Q: How to remove the graphy branding from the footer?
Why is there no option to remove the graphy branding from footer?
Ayush_Graphy
Apr 18, 2025A: Hi Jeffrey, if you are on license tier 3 or 4, we can remove the graphy branding for you. Please raise a request to team@graphy.com and we will get it done within 24 hours.
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I'm on the LTD launch plan.
Q: Can I use from Bangladesh!!
Hello,
01. Can I use your platform from Bangladesh ?
02. Is SSLCommerz Payment Gateway supported ?
03. Manual Enrolment allowed ?
04. Will you give me app source code or you will publish on my play console?
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Q: Unlimited Storage
When you say unlimited storage which do you mean?
1. Videos are uploaded with a youtube/vimeo link?
OR
2. Videos can be uploaded into the graphy platform?
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Q: Support for Tier-1
I may need support for Tier-1 after purchasing so that I can setup my first course and start selling. Is this available free of cost? If not, can it be made available at a price? If yes, how much would it be? After the first year, the India plan has a one-time onboarding free, would I be required to pay that? I'm keen to get started with Graphy as I know it's one of the best tools in its segment.
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