Hi Denis, how can the subscribers be removed once the limit is reached? Is the only way to clean up the subscribers to remove the website that they have subscribed to, or there is a way to clean them?

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Illia_Rudiuk_Gravitec · Answer

Hi Eugene\u000aAfter reaching the limit, subscribers will continue to collect. But campaigns will only be sent to 25,000 subscribers (if you bought 1 coupon) for each of your website.\u000aYou can improve your tariff and increase the volume of your mailings.\u000a\u000aIf you need to remove subscribers, an easy way is to remove the website.\u000a\u000aAlso in Gravitec, based on the data from your campaigns, we can automatically identify and clean up inactive subscribers (who, for example, reinstalled the OS or browser and stopped receiving notifications).

Ruslan_Gravitec · Answer

Hello!\u000a\u000aA little more detail on how the limits work. If you activate 2 codes, your plan will be limited to 50k subscribers.\u000a\u000aHow this works now \u000aYou can add an unlimited number of websites to your account. Each of your websites can collect subscribers separately. For your plan with the limit of 50K subscribers, the service summarizes all subscribers for all websites in your account and allows you to send out campaigns to only 50k subscribers. These are your first 50K subscribers. Users who subscribe after exceeding the limit will not receive notifications.\u000a\u000aWe decided to give a gift to all of Sumo\u002Dlings!\u000aIn just a few days, all of our plans limits will be applied to each website separately instead of summarizing the number of subscribers.\u000aFor example, if you have a plan with a 50k subscribers limit, then you can add an unlimited number of websites and each of them can collect up to 50k subscribers!

Strategy_Consultant_EugenSpivak.com · Answer

Hi Ruslan, thank you for that, now that makes sense!!!

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