Mr.Q: Just testing in the trial period, please advise: 1.
From testing in Desktop Chrome and Android Chrome, found the Permission prompt will always give new window popup to allow the notification. Is it possible to complete the allow notification process without window popup? (usability and popup block issue) Please advise, thanks.
Saw some sites that can complete it without windows popup.
2. From testing, the popup will show mydomain.gravitec.net as the display domain, is it possible to change it to show the own domain?
3. Does it support Android native browser?
4. Does it support iPhone/iPad Safari and Chrome?
Illia_Rudiuk_Gravitec
May 14, 2024A: 1. In 2020, Google, Apple, Mozilla released a series of technological updates.
https://developers.google.com/web/updates/2020/02/notification-permission-data-in-crux
https://blog.mozilla.org/firefox/block-notification-requests/
Updates concerned the introduction of Quieter permission UI
We have described this in detail on our blog: https://gravitec.net/blog/quieter-permission-ui-for-push-notifications/
If the majority of users block the subscription request in the native window, Chrome begins to block subscriptions FOR ALL new visitors by default.
To avoid this, Google strongly recommends using a custom pop-up window. In this case, the user can refuse the subscription request in the pop-up window and not block it in the native one.
Websites that now use one-click subscriptions seem to be using push services that are not aware of Google updates. And for these websites, there is a risk of push subscriptions blocking for all visitors.
We follow the updates and implement them, to avoid problems for our clients.
2. Your own domain will be displayed in the pop-up window and push notifications if you use the "Standard" or "WordPress" integration method.
With the "Standard" method, you need to place the SDK files in the root folder of your website.
With the "WordPress" method, you need to install the WordPress plugin.
If you do not have access to the root folder to place the SDK in it, you can use the "VIX / Tilda / Others" integration method. In this case, we host the SDK on our domain. And the domain will look like mydomain.gravitec.net
3. In Android OS we support Chrome, Firefox, Opera, Yandex, UC Browser browsers.
4. None of the push services can work on iOS in any browsers.
Apple does not support browser push notifications in its mobile OS (on iOS Apple supports push notifications in its native Apps only).
But from time to time they promise to start working with browser push notifications in iOS. We are following the Apple news, and we'll be ready to launch it in Gravitec very quickly.
Verified purchaser
1. For "With the "Standard" method, you need to place the SDK files in the root folder of your website", I cannot find the SDK file in the integration tab in my trial account, is it only for paid account?
2. To compare for using the own domain VS mydomain.gravitec.net in notification, is there any pros and cons for using mydomain.gravitec.net for stability, list safety and migration possibility?
Hello!
Thank you for your questions.
1. To use Standard integration, you need to add your site again with the https protocol and specify the Standard integration type (if you previously used WIX/Tilda/Others type of integration)
After adding your site, you will have the script and SDK files to integrate with the service in your Settings. We recommend that you contact our support team so they can help you with the integration for your site. SDK files are available for all type of accounts.
2. Gravitec subdomains are only used when the site uses the http protocol or when it is not possible to place the SDK files in the root of the site. The advantage of using your own domain is that your users will not have to open an additional browser window and will receive instructions directly from your domain and not from the generated for you subdomain in gravitec.net. The advantages of a subdomain are that they enable integration on any site.