A: Hi kenarsuleyman,

Here are the guidelines for setting up abandoned cart push notifications:

1. Our system allows you to assign the tag "abandoned cart" to a subscriber who added an item to the cart and left the site.

2. The abandoned cart tag may be temporary. Our system allows you to remove this tag if a subscriber has returned and paid for (bought) an item, or returned or deleted an item from the cart.

To make the tag unique and not distribute it to all subscribers who have this tag, you can add the product name to the tag name (for example, the "abandoned cart T-shirt" tag, or the "order number" tag).

Documentation on tagging and removing is here: 🔗https://docs.gravitec.net/hc/ru/articles/208958285-Website-SDK-API🔗

We have to receive a REST request from you to send a push - and we send it after the specified time has elapsed.

Documentation on sending requests is here: 🔗https://docs.gravitec.net/hc/ru/sections/202088825-Server-API🔗

More details about tags.

Tags are a tool that allows you to segment push subscribers by custom features, actions, triggers, user behaviour on the site, etc.

Using tags, you can create groups of subscribers to send push campaigns separately to each group and thus make more relevant offers to each subscriber.

How tags work (in simple words):

- A user subscribes to push notifications on your website.

- During any subscriber's session on your website, you can assign them an arbitrary number of tags.

- When you create a campaign in your personal account (or via the REST API), you can select one or more tags and send push notifications only to those subscribers who are marked with these tags.

The tags will be displayed in your Gravitec dashboard (Segments section). The number of tags you can create in Gravitec is unlimited.