Day 5 of waiting for support
Created a website and all was going fine except it will not update the hero section (rest of updates are fine). The tool has a lot of good features I am looking for
-SEO and Analytics
-Keyword Research
-Newsletters
I like the interface and ease of use but need something that reliably updates changes....
Jumped on to chat multiple times (10) no answer. I sent support email 5 days ago and still no answer. Good thing I was just testing the app and not updating a live site. One more day and with no response and I will return the product.
Pratik_Grigora
Edited Sep 2, 2025Hello,
We’ve responded to all support requests within 24 hours. It’s possible that you may not be receiving the ticket replies via email. Could you please send an email to hello@grigora.co
with your website link or the email address you used for support? I’ll check your tickets for you.
Or you can schedule a meeting here - https://cal.com/grigora/30min
Best regards,
Pratik