I really want to like this product. However there are a handful of bugs that have not been fixed despite my bringing it up multiple times.

These prevent my website from operating correctly -- they are not fully noticeable unless a user really verifies things. But this will impact most users on the platform negatively. Again, I really want to like this, I love many aspects of the platform, but the lack of engagement by the support team ("it works for our site -- per support, then that's the end of the conversation) is not really helpful as its not working for my site.

My concern is that if the support is like this just while on Appsumo, it can only get worse later on once they're off and I can no longer cancel.

EDIT: Thank you -- I just wish I would get this speed of response and detail on the chat function. Also, I appreciate that you provided the details here though. Keep in mind that you're working hard to fix this but we're also trying to get something operating correctly. If you had provided the details to me like you did here, via chat, I would be open to waiting. It was at a minimum unclear (I may have misunderstood as well). I'll hold tight and fingers crossed.