I’ve been utilizing this application for the past month and I must say, it’s quite impressive. However, I’ve noticed that it’s not available for iOS and Android platforms. I’m hopeful that they’ll introduce these versions soon.
Over the past week, I’ve encountered an issue where the app slows down upon connecting it to Windows, and subsequently displays an error labeled “unknown error occurred while doing the HTTp call. another error : Error when requesting data from the back-end. exception of type guardey. service. Graphql. graphqlcallexception was thown”. I trust that this will be rectified shortly.
Additionally, there’s another concern. The support options within the Windows software, specifically the email and call icons, are unresponsive. Is the only method of contacting support through their website to obtain their email address? It would be much more convenient if these features were functional within the app itself.
Founder Team
Rudwan_Guardey
May 9, 2024
Dear allenmooni,
Thank you for the review!
Glad to hear that you have been using our cyber security solution for the past month, and we appreciate the kind words. We also truly appreciate the feedback that you have! Receiving feedback of our user base and processing the feedback allows us to fine-tune our product and make it the best possible product that we are able to offer.
A fantastic addition to our corporate need. We have been using various solutions and it's a mess with various issues from slow access to multiple platforms not being supported. Each user was using their own VPN as the result.
We are happy to have found Guardey. It is perfect with alarm feature.
Support is on point and very timely. They have been very patience even though it was my lack of understanding the products, which led to many back and forth. This one deserve a 7 stars.
The multiple admins is a great bonus. Keep up the good work, Team Guardey.
Founder Team
Virgil_Guardey
Jun 5, 2024
Hi,
Thank you very much for your review and feedback. Good to hear that you are satisfied with Guardey.
We have also replied to your question, my colleague Guido replied with the information that is listed below. If you were still not able to add any team members, feel free to send us a message via our support.
Inviting a colleague to also use Guardey is only possible if you have admin rights.
Step 1: Go to my.guardey.com and log in Step 2: Go to "My...
Awesome and solid VPN. Don't need other stuff actually, but I'll also try cybersecurity features soon
Founder Team
Rudwan_Guardey
May 9, 2024
Hi artur40,
Thank you for the review! We are glad to hear that you enjoy the use of our product!
We most definitely recommend the use of our other cybersecurity features as well, aside from the VPN. The threats in today's world are increasing day by day, via our training, we hope to raise the awareness for all users! This is something that can not be solved by (only) using a VPN.
Verified purchaser
Good app
Happy With this app, enjoying the gamification and helpful alerts. The app just works.
Virgil_Guardey
Jun 5, 2024Hi,
Thank you very much for your review and feedback. Good to hear that you are satisfied with Guardey.
Thank you for the review.
We appreciate it! :-)
Kind regards,
Virgil
Share Guardey
Verified purchaser
Overall nice
I’ve been utilizing this application for the past month and I must say, it’s quite impressive. However, I’ve noticed that it’s not available for iOS and Android platforms. I’m hopeful that they’ll introduce these versions soon.
Over the past week, I’ve encountered an issue where the app slows down upon connecting it to Windows, and subsequently displays an error labeled “unknown error occurred while doing the HTTp call.
another error : Error when requesting data from the back-end. exception of type guardey. service. Graphql. graphqlcallexception was thown”. I trust that this will be rectified shortly.
Additionally, there’s another concern. The support options within the Windows software, specifically the email and call icons, are unresponsive. Is the only method of contacting support through their website to obtain their email address? It would be much more convenient if these features were functional within the app itself.
Rudwan_Guardey
May 9, 2024Dear allenmooni,
Thank you for the review!
Glad to hear that you have been using our cyber security solution for the past month, and we appreciate the kind words.
We also truly appreciate the feedback that you have! Receiving feedback of our user base and processing the feedback allows us to fine-tune our product and make it the best possible product that we are able to offer.
Releasing a...
Share Guardey
Verified purchaser
Perfect. Just in time
A fantastic addition to our corporate need. We have been using various solutions and it's a mess with various issues from slow access to multiple platforms not being supported. Each user was using their own VPN as the result.
We are happy to have found Guardey. It is perfect with alarm feature.
Support is on point and very timely. They have been very patience even though it was my lack of understanding the products, which led to many back and forth. This one deserve a 7 stars.
The multiple admins is a great bonus. Keep up the good work, Team Guardey.
Virgil_Guardey
Jun 5, 2024Hi,
Thank you very much for your review and feedback. Good to hear that you are satisfied with Guardey.
Thank you for the review.
We appreciate it! :-)
Kind regards,
Virgil
Share Guardey
Verified purchaser
Unable to Add Team Member
Unable to Add Team Member
Rudwan_Guardey
May 9, 2024Hi MitchG,
Thank you for the review.
We have also replied to your question, my colleague Guido replied with the information that is listed below. If you were still not able to add any team members, feel free to send us a message via our support.
Inviting a colleague to also use Guardey is only possible if you have admin rights.
Step 1:
Go to my.guardey.com and log in
Step 2:
Go to "My...
Share Guardey
Verified purchaser
Cool & Serious VPN
Awesome and solid VPN. Don't need other stuff actually, but I'll also try cybersecurity features soon
Rudwan_Guardey
May 9, 2024Hi artur40,
Thank you for the review!
We are glad to hear that you enjoy the use of our product!
We most definitely recommend the use of our other cybersecurity features as well, aside from the VPN. The threats in today's world are increasing day by day, via our training, we hope to raise the awareness for all users! This is something that can not be solved by (only) using a VPN.
If you have...
Share Guardey