3.3
Taco ratings
Gumbamail is praised for its seamless integration with Gmail, user-friendly interface, and efficient mass email sending. However, some users have experienced delayed customer support and occasional technical glitches. Despite these minor drawbacks, Gumbamail remains a solid choice for those looking for a quick and personalized mass email solution within Gmail. With a 60-day money-back guarantee, it's definitely worth trying out.
AI-powered summary of customer reviews
Verified purchaser
Cannot practically deliver to a list larger than 1000 recipients now
Bulk email sending throttling is nowadays a standard feature for any bulk email delivery platform. In Gumbamail almost instantly after starting any bulk campaign I get automated message that my campaign was stopped to prevent my server from being blacklisted because of a number of bounces (even when I was using a double verified existing email addresses lists). This makes Gumbamail practically useless for any bulk campaign with over 1000 recipients in any List. When do you have plans to introduce throttling to prevent this and enable using larger lists which many of email marketers use?
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Verified purchaser
Not responding on time and not solving the issues.
- Very Very delayed support
- No Resolutions provided
- Getting connected with Customer Care is a dream
- Application not working properly
Dear Gumbamail, you need to listen to your customer. We paid for it. Not even solving the issue. Its quiet simple licensing issue to be sorted out from yourside. We are surprized to see that for each issue we need to write multiple times and it is very painful, and you just reply in a line or two that is it not possible. Not even looking at the scenario, where the resolution is supposed to be an action from yourside. Of all my purchased, this is the one I am leaving 1 star for the first time. Do resolve the issues and we will be more than happy to give a 5 star.
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Verified purchaser
No service and not working
No customer service and not working properly
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Verified purchaser
Very Good Software. Could use some improvements
I like how the software allows you to customize emails and send several. However, I believe the uploading of a cvs could use some improvement. Overall, well worth the price.
Alicia_Acumbamail
Feb 17, 2025Hello!
Thank you for your nice review and your feedback. We continue improving Acumbamail to meet all of our customersā needs.
We are looking forward to having you on board.
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Verified purchaser
Absolutely not recommended
I bought this product very happy, by mistake I registered with the email with which I was registered on AppSumo and instead I had to register with the Gmail email, I immediately contacted both Appsumo and Gumbamail support, I was completely abandoned, it had to be a very simple solution to solve the problem, but the assistance responds after days, with ridiculous emails, probably created by the AI, after a week, exhausted, I asked for compensation, but now I have a credit on Appsumo that I don't know what to use with. Bad experience, they lost a customer who would also buy other things.
Alicia_Acumbamail
Nov 28, 2024We're sorry to read about your bad experience trying to use Gumbamail. Please, send us an email to support@gumbamail.com and we will help you solve the problem.
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