Great stuff!
Even though a few features need some polishing, this platform still deserves a 5-star rating as it has innovative features that set it apart from the classic players!
The good:
- Unlimited video hosting (+$9/mo for unlimited bandwidth which is very inexpensive)
- Group chats. These can be public or tied to a product (plus upcoming comments for lessons)
- Excellent user management (covering both web and app activity)
- App which allows signing up by Google/Facebook/email. This is great for getting new people signing up for free mini-courses and building the community.
- Paid option for branded app (although using the Gurucan app for your school works great too)
- Push notifications (both for branded app or through the Gurucan app)
- Customizable interface (more options than Teachable/Thinkific etc.)
- Good course building options (again better than most)
- "Articles" section which can be customized for blog posts or extra materials (ex. downloads). Again these can be public or tied to a purchase.
- Decent automation builder for push and email notifications, tagging, etc.
- Good help center (considering that this is a new company)
- Very responsive customer support.
Stuff that needs improvement:
- Poor checkout process (but you can integrate your own cart through Zapier).
- Poor documentation on setting up PayPal as a payment processor. On some other platforms, it's just a two-click process.
- Unclear if Stripe and Paypal can be used simultaneously.
- No customizable grouping/categories for courses. It has filtering which is very obscure and unfriendly. I would like to be able to categorize "my courses", "free courses", "premium courses" etc. Suggestion: This would be possible if we had more than one "courses" option in the sidebar.
- Text is not customizable (ex. titles like "exercises" and phrases like "Available for forever since started" or "you have been expelled" are very inappropriate for my use and I'd like to change them)
- Missing DKIM/SPF for email.
These are disadvantages for my use case, but I can see that for many others the functionality is decent. And these are nothing when I compare them to the issues and missing features of other platforms.
The advantages and the ease with which a course creator can deploy an app far outweigh the small issues. In addition, the Gurucan team is improving things all the time which makes me very optimistic for the future of this platform.
Tim_Gurucan
May 9, 2024Hey,
Thanks for you detailed feedback.
We just starting, and will develop the platform to the new frontier.