Q: Is the chrome extension, that is required for experts, white label?
Hello,
1. I am doing a two-week free trial and noticed the chrome extension required for experts is not white label, at least in the trial it is not. Please advise if the chrome extension is white labelled if I purchase tier 5 or if it will have your branding as it is now https://chromewebstore.google.com/detail/gurulize-experts/hglendbinljdmphkphpmnjghhboleiec?pli=1
2. I tested the website editing features and they seem very buggy. I was using the latest version of Microsoft edge. Is there a specific browser you recommend for editing the website?
3. I can see you allow css to be added in backend. Where do you provide access to the html to modify layouts and other elements?
Thank you
Zeynep_Gurulize
Jan 2, 2025A: Hello,
Thank you for reaching out with your questions and feedback. We’re happy to assist you.
Regarding the Chrome extension: The extension is required only for instant calls and, due to technical limitations, it cannot be white-labeled. We understand your concerns and appreciate your understanding in this matter.
As for the website editing features: We recommend using Chrome for a more seamless experience. If you encountered any specific bugs, could you kindly provide more details about the issues? Our team will investigate and address them promptly.
HTML Access: You can learn how to customize your platform design using HTML and CSS by referring to this article: How can I customize my platform design using CSS?
https://helpcenter.gurulize.com/portal/en/kb/articles/how-can-i-customize-my-platform-design-using-css
Please don’t hesitate to reach out if you have any further questions or concerns.