HappyForms

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Member since: Nov 2016Deals bought: 374
1 stars
1 stars
Posted: Feb 11, 2023

AppSumo -> HappyForms went bad

Hey sumo-lings and AppSumo team,

Deal has ended, but I think this update is needed.

HappyForms appears to have changed the login process, which makes accounts unavailible, as far as I can see.

But the key issue is the attitude. When contacting support, you get an email that says they'll get back in 1 - 2 weeks, and if you want it faster, you'll have to upgrade.

That is not cool, not inline with what was offered here, and not in the spirit of AppSumo deals.

Can we do anything about this?

Mike

Founder Team
Happyforms

Happyforms

May 9, 2024

Hi Mike,

Your AppSumo deal is still active and you're still receiving all of your benefits from the terms of that deal (plan features, site usage, and any additional product updates). The AppSumo deal you purchased does not include any email support commitment. Our decision to offer customers paid priority email support is in no way related to this AppSumo deal or in violation of that deal.

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