I love Happy Scribe! We take such a long time to work on client's transcripts. The fact that we can translate into Chinese, means that we can help clients reach out to their network in both languages. I like it that it doesn't count towards the usage of the minutes.

It's expensive, this I must agree because it means you're investing in a software company and their potential future for 3-5 years. For the other alternatives out there, like otter.ai, descript that offers much more hours with lesser charge per month...

After thinking through, it really depends on your needs and requirements. For our podcast done for you business, we require transcription, translation and subtitles for the video. To me, this is a workflow that saves time.

I hope HappyScribe lasts till my investment of 10 codes is up. :)