Q: Hi , I read that it is only for new users of Headway.

So new users get a life time subscription for 60 dollars and we the so called valued customer gets to pay every year for lifetime?? Love to get an honest reply on this. I like headway , but I dont like the tone of this towards already paying customers. Thanks in advance. Ivenes

ivenesbraamOct 19, 2023
Founder Team
Headway_Support_Team

Headway_Support_Team

May 14, 2024

A: Hi Ivenes,
Thanks for reaching out!

We value all our customers, and now we have a time-limited lifetime offer on AppSumo. Actually, we had a technical limitation for providing lifetime to existing customers. We've solved them, and we'll change the instructions and landing page for redeeming the promo code to provide such an opportunity to all the customers in a few days. The only limitation is not to have an active subscription.

Happy to help,
Serj

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Posted: Nov 2, 2023

So if we do have an active subscription, should we cancel that subscription first, then use the Appsumo code to activate the Lifetime subscription?