Bad taste at the end
If it would have been this email today, I would give it 5 tacos. I bought the deal and uploaded 50 courses and I am ready to launch the academy. But just right before I planned my ad campaign, I received an email. Just like all other loyal AppSumo deal clients. The message: sorry AppSumo customers, you get screwed. We have miscalculated the deal and have to take a feature away, we gave you in the past. No more live chat support for you guys. Sorry. You can buy it for $15 a month now. Otherwise you have to wait 5-7 (!!) days for an answer. It does not state the support level in the deal, but it says: all future growth plan updates. If I look on the homepage, it shows: priority support (1 business day) with growth plan. I bought the higher Tier 2 deal and even if I am very happy with the software itself, I have to say: it has a bad taste at the end.