I am also having problems using this. | HelloScribe

HelloScribe

Q: I am also having problems using this.

I have been very successful using HelloScribe for months now...until one day it just stopped working! I just kept getting notifications. I sent screenshots, and then my messages were deleted? It's been 3 days...no support, doesn't work. Bummer.

fbf5971a81124abba8b228767cf3aa30Jul 28, 2023

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Are there any more updates incoming? I've purchased it and tested it now here and then, but the German Output is horrible! Will there be an update in the next 2 weeks to the engine? If not, i have to refund, so sad it will be for me...
Cannot log in. Tried to contact support and sent a video showing that the new auth0 is NOT working. Multiple emails, but no one has responded yet... team@helloscribe.ai support@helloscribe.ai paul@helloscribe.ai In general, we are simply trying to log in to our 'existing account' purchased Tier 2 - Lifetime plan. People in our squad were using this and suddenly as of 7/25 can no longer log in with email/pw or even the admin Google account. It says it will send us a password reset, tried that but still can't log in, nothing is working :-( Will try to reach support at appsumo too... Maybe that will get us help?
Long time user here being let down by this platform. If you still have the time, just go ahead and refund and save your money. Support hasn’t answered for a week now, app is unusable under pretext that it’s undergoing updates. I think it’s game over.
Posted a message via the chat on the site, but you just seem to be ignoring them as it has been 24 hours and it says you normally reply in 5 hours. My question was what has happened to the first draft editor? It seems a bit unfair to sell a lifetime deal and then take functionality away. Have to say I liked Helloscribe a lot to start with, but development seems to be glacial, and now that you have finally updated things there's less than there was before. It's a shame as you were one of my favorite AI tools a while back.

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