Help Scout

All-in-one customer support hub

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Help Scout is the all-in-one support hub for businesses to manage customer conversations. Streamline your customer support across email, live chat, and more, ensuring that your customers receive timely and personalized assistance. The shared inbox feature allows your team to collaborate effectively, while the intuitive email support keeps your responses human and helpful. Help Scout's robust knowledge base lets you provide instant answers to customer queries, reducing the need for lengthy conversations. It also offers powerful reporting tools that help you track and optimize your support efforts.

Key features

  • Streamline customer support
  • Collaborate in shared inboxes
  • Automate with workflows
  • Organize your inbox efficiently
  • Provide instant answers with knowledge base
  • Track and optimize using reporting
  • Seamlessly integrate with 90+ tools

TL;DR

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At-a-glance

Overview

Help Scout AI summarize
Help Scout AI summarize
Import data into Help Scout
Import data into Help Scout
Help Scout workflows
Help Scout workflows
Questions

Questions

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