HelpShelf Reviews

4.7

4.78 stars
4.78 stars
18

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sendysendyPLUS
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Member since: May 2019Deals bought: 680
5 stars
5 stars
Posted: Aug 5, 2019

NEVER THOUGHT THIS DEAL COME BACK

I was frustrated to find similar products like helpshelf!

As on the internet, I found only intercom can deliver similar results although helpshelf only focus on the knowledge base, help center, and some integrations

But this is one of the most excellent deal I have bought, and I was excited to get this rare chance!

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Member since: Nov 2013Deals bought: 450
3 stars
3 stars
Posted: Jul 25, 2019

No special add-on for unlimited websites?!

Quite disappointed, to be honest. I finally (and reluctantly) joined Appsumo Plus partly because of this Last Call offer for HelpShelf (and Missinglettr, bought both). But the $9/mo Business Plan upgrade offer is underwhelming, to say the least (unlike that for HeySummit, which I am gladly paying $10 extra every month). I probably will not ask for a refund: $98 (stacked) for life is quite a good deal already (thanks again, Ben and Appsumo), but I am expecting the same special add-on that unlocks unlimited websites like last time. A real encore, that is.

Founder Team
Ben_HelpShelf_and_Missinglettr

Ben_HelpShelf_and_Missinglettr

May 9, 2024

Thanks for the review. Good or bad, I appreciate you taking the time to share your thoughts.

The $9 upgrade offer is only for those that want additional capacity and / or access to the Announcements feature and future Business plan features. This wont be for everyone, but we hope that for those that want these additional features that being able to get them for just $9 (down from $99) represents...

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Member since: Nov 2017Deals bought: 199
5 stars
5 stars
Posted: Jul 24, 2019

Nice surprise :)

I did not expect this deal to come back as it's a top tool that's probably now gaining plenty of monthly subscribers...

The nice surprise was that it came back at the same price as before ($49) which is awesome!

A deal not too miss and we'll promote it in our group for sure!

Thanks Appsumo and HelpShelf team :D

Greg
SaaSWiz Facebook Group

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Member since: Mar 2018Deals bought: 128
5 stars
5 stars
Posted: Dec 23, 2018

Brilliant idea!!!

It is a brilliant idea to gather all your help information sources in an easy to access widget. I am thrilled that I will have LiveAgent, SupportHero, Facebook Messenger, Email, RSS Feed, Vimeo and YouTube all in one place for support.

It is amazing to be able to integrate great previous AppSumo purchases (LiveAgent and SupportHero). Integrations like these are vital for addicted sumolings, otherwise the tools will become useless and there will be no reason to keep buying tools that do not communicate with one another.

Ben said they are working on integrating with scheduling apps, what is also stated at their website. Please add Bookafy to you list, as it was a successful previous AppSumo deal.

I also would love to see vooPlayer and EventsFrame integrated into ShelpShelf. Then it will become the sumolings paradise!!!

I got two codes and I am glad I did!

Founder Team
Ben_HelpShelf_and_Missinglettr

Ben_HelpShelf_and_Missinglettr

May 9, 2024

Yay thanks for the amazing review and kind words. We hope to have much of what you're talking about there rolled out soon so keep an eye on the Trello board ;)

In terms of Brazilian and Portuguese translation - if you're up for helping us with those, can you pop me an email to ben @ helpshelf.co and i'll send you details. Spanish translation is already live :)

Thanks again and great to have you...

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Member since: Feb 2016Deals bought: 461
5 stars
5 stars
Posted: Dec 22, 2018

Really cool app

very useful, especially if you have your information scattered all around different apps, this will make everything easier and more professional for the customer.
Go for it!

Founder Team
Ben_HelpShelf_and_Missinglettr

Ben_HelpShelf_and_Missinglettr

May 9, 2024

Awesome thanks for the review and spot on!! You've nailed the primary benefit / purpose of this tool :)

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