HelpSpace

1 year DEAL

HelpSpace

1 year deal
One time purchase of
$99
$480

60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

  • HelpSpace

    Payment of

    $99 $480
    • 2 Users
    • 2 Email Channels
    • 2 Knowledge Bases (Docs)
    • Magnificent Styles & Various Customization For The Knowledge Bases
    • Custom Domain For Each Knowledge Base
    • Reports
    • Web Widget
    • Zapier Integration
    • Rules & Automation
    • High-Performance & User-Friendly Helpdesk Web App

From the founders

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Johnnnson

Co-Founder
February 25, 2022

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Showing 10 of 41 reviews

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Don't miss this offer !

HelpSpace is the perfect customer service app. Whether you're working with a team or handling everything yourself, it provides a simple way to stay on top of all your customers. With the shared inbox feature, I can see every ticket and respond to customers without having to search through my email for all of them.

Don't miss this offer because this software is so good that you will have to take a monthly subscription afterwards ;)

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German engineering and it shows!

This is a "must-purchase app." Clean, intuitive, just works. Easy to learn and it has German Engineering! I have emailed for help a few times and the team was quick to respond. I highly recommend this app and I plan to use it for years to come. Danke!

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Recommended and Works

I recommend this product 100%. Differently worth the value. The GUI is friendly, and the setup is easy, excellent and quick responding customer service. Buy this deal and support the team.

If they could add socials, this would be 110% perfect.

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Great Support Tool made in Germany

We will use it with the goal to replace freshdesk in the future - why? because the support is great and its a german company so its 100% GDPR compliant.

Right now we use it for one company which has not so much tickets because we are waiting for some improvements by the developer but for this money you get a really good system with al lot of great features in the future.

So its worth every penny - jus grab it and support this guys!

p.s. Support is also very good and fast !

Hide replies 2
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If you can't export your data, how can it be 100% GDPR compliant?

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We can provide an export. Here the superadmin simply needs to send us a message.

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Average Deal & Poor Customer Support

In terms of quality for money this deal is fairly average - previously much more advanced helpdesk software has been available at a much lower cost however needs must. I do have a issue with the level of support - so far it's been 1 week since purchase and the HelpSpace team are still unable to resolve email forwarding issues. The assigned agent continues to quote from outdated documents and make reference to options that don't exist in the O365 email platform.

user-avatar

Don't miss this offer !

HelpSpace is the perfect customer service app. Whether you're working with a team or handling everything yourself, it provides a simple way to stay on top of all your customers. With the shared inbox feature, I can see every ticket and respond to customers without having to search through my email for all of them.

Don't miss this offer because this software is so good that you will have to take a monthly subscription afterwards ;)

user-avatar

German engineering and it shows!

This is a "must-purchase app." Clean, intuitive, just works. Easy to learn and it has German Engineering! I have emailed for help a few times and the team was quick to respond. I highly recommend this app and I plan to use it for years to come. Danke!

user-avatar

Recommended and Works

I recommend this product 100%. Differently worth the value. The GUI is friendly, and the setup is easy, excellent and quick responding customer service. Buy this deal and support the team.

If they could add socials, this would be 110% perfect.

user-avatar

Great Support Tool made in Germany

We will use it with the goal to replace freshdesk in the future - why? because the support is great and its a german company so its 100% GDPR compliant.

Right now we use it for one company which has not so much tickets because we are waiting for some improvements by the developer but for this money you get a really good system with al lot of great features in the future.

So its worth every penny - jus grab it and support this guys!

p.s. Support is also very good and fast !

Hide replies 2
user-avatar

If you can't export your data, how can it be 100% GDPR compliant?

user-avatar

We can provide an export. Here the superadmin simply needs to send us a message.

user-avatar

Average Deal & Poor Customer Support

In terms of quality for money this deal is fairly average - previously much more advanced helpdesk software has been available at a much lower cost however needs must. I do have a issue with the level of support - so far it's been 1 week since purchase and the HelpSpace team are still unable to resolve email forwarding issues. The assigned agent continues to quote from outdated documents and make reference to options that don't exist in the O365 email platform.