Please come back | HelpSpace | AppSumo

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Q: Please come back

115806954984331323487PLUSDec 12, 2023

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This is 1 code but can I stack codes? I think I get 2 users here but how is this different from Support Board? Any comments? Also, is this cloud based so that I can use it from Brilliant Directories (which I bought from AppSumo)? TKY
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I have other deal on appsumo that has expired but i am still your customers. Since that is expired therefore asking question here (1) You have made it mandatory to add and verify our domain that was not the case when you sold lifetime deal (2) This is important one. When someone creates a ticket or replies on our email we get notified and then we have to login to your software and reply from within our dashboard on your software - This is very old school We need that when a ticket is created , we get notified on our email and we can reply from within our email directly to that customer and when they respond we again can respond from within our email (Making sure our personal email is not shown to anyone) Note: This is what zendesk does - it removes the pain to again and again login to dashboard to reply when can we see this happening

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