I have been struggling for sometime to find a balanced cost to feature set ratio in a support solution for my project and finally found one where the scales are tipped in my favor with Helpspace. I have tried more support software implementations than I'd like to admit getting my help desk up and running and minimize the time and effort needed to support the solution.

HelpSpace has been incredibly easy to set up and customize and while its branding is never fully removed the solution here is so well done that I'm actually proud to have my site display "Powered by
HelpSpace". The customization and flexibility in the themes really makes my support portal seamlessly branded with my other sites. The UI & UX are absolutely top tier. I am extremely excited to see an active roadmap with progress being made to add more value and features to the platform.

On a customer service point the team and owners are extremely engaged with customers and definitely have a customer fist attitude and care about the direction of their platform.