We will use it with the goal to replace freshdesk in the future - why? because the support is great and its a german company so its 100% GDPR compliant.

Right now we use it for one company which has not so much tickets because we are waiting for some improvements by the developer but for this money you get a really good system with al lot of great features in the future.

So its worth every penny - jus grab it and support this guys!

p.s. Support is also very good and fast !