Name: Promising
Item: Helpwise
Rating: 5
Author: ar+

Group

Software

Product type

You must redeem your code(s) within 60 days of purchase

April 06, 2020

April 09, 2020

May 07, 2020

Product

<h4><b>Helpwise is a shared inbox solution for teams of all sizes looking to increase collaboration and deliver better customer service, faster</b>.</h4>  

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<p>As an easy-to-use <b>shared inbox solution</b>, Helpwise gets your team on the same page (literally) to keep track of who’s tackling what.</p> 

<p><b>Assign emails and follow-ups</b> to the right team member and never send duplicate or inconsistent information to your customers again.</p> 

<p>With the <b>saved replies</b> function, you can tap into the existing knowledge base to solve common queries (“No, you can’t have our product for free.”).</p> 

<p>You’ll be able to get back to your customers faster with the white-glove service they deserve.</p> 

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<h5 style="text-align: center; "><i>Assign conversations to yourself or to team members to avoid overlapping or conflicting information.</i></h5>

<p>Helpwise is easy to figure out, but if you have any doubts or questions, the Help Center is packed with useful information.</p> 

<p><b>View published Help Center articles</b>, or <b>create a new one</b> to add your own articles and collections.</p> 

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<h5 style="text-align: center; "><i>Helpwise lets you add and manage your Help Center articles in a pinch!</i></h5>

<p>You can even <b>set automation rules and workflows </b>to manage email loads and save your team from mundane tasks.</p> 

<p>Plus, Helpwise <b>integrates with other business tools</b> for enhanced productivity and growth — now that’s a win-win.</p> 

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<h5 style="text-align: center; "><i>Leave your email loads on autopilot by creating and editing automation rules.</i></h5> 

<p>You can use Helpwise with the CRM tools you already know and love, like JustCall, Hubspot, Shopify, Slack, Zapier, Zoho, Pipedrive, Copper, and Trello. (More coming soon!)</p> 

<p>Using another shared inbox service? <b>Transfer your settings, teams, and data in one click</b> with Help Desk and Front migrations.</p> 

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<h5 style="text-align: center; "><i>Easily integrate with your favorite marketing tools like HubSpot, Slack, Shopify and more!</i></h5>

<p>Passwords are like toothbrushes — you don’t want to share them, even if you love your team.</p> 

<p>With Helpwise, everyone gets their own separate login to access the same account.</p> 

<p>Respond to emails right from the shared inbox, where team members can <b>add tags, leave notes, and have real-time chats</b> within an email thread.</p> 

<p>Helpwise also acts as a shared inbox for SMS and WhatsApp shared accounts.</p> 

<p>You can then <b>track email frequency, response rates, individual performance</b>, plus other metrics right in the dashboard.</p> 

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<h5 style="text-align: center; "><i>Reply to emails directly from Helpwise’s shared mailbox and interact with team members.</i></h5>

<p>Balancing inboxes and logins turns your unified team into <i>Lord of the Flies</i> (“I got the conch! I get to speak!”).</p>

<p>Looking for a fast and simple way to collaborate on your email communication and customer service?</p>

<p>Get by with a little help from Helpwise.</p>

<p><b>Grab lifetime access to Helpwise today!</b></p>

<b>P.S.</b> Learn how to use Helpwise like a pro by catching our training webinar replay here: <b><a href="https://youtu.be/5PmUAZEYatE" target="_blank">Webinar Replay</a></b>!<p></p>

<p><b><i>Related Blog Posts:</i></b></p>

<ul><li><a href="https://blog.appsumo.com/intercom-alternatives/" target="_blank"><b>Intercom Alternatives</b></a></li><li><a href="https://blog.appsumo.com/gmail-keyboard-shortcuts/" target="_blank"><b>10 Gmail Keyboard Shortcuts for Digital Productivity</b></a></li></ul>

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The shared inbox solution that transforms email communication into team collaboration

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