Good software but i can't use it
I'm happy to share my thoughts on Hexospark! Overall, I found it to be an easy to use tool with a well designed UX. I particularly liked the built-in CRM functionality, which allowed me to easily import and manage my contacts in one place. Also, the ability to personalise emails using custom variables and images is great, plus the professional email search doesn't just work on linkedin but on all sites. I started with a test with a basic email not at all catchy, with a fresh email just created, on one of my test mailboxes. The result is that I find myself in spam directly, I say to myself, the email I wrote must have a word that marks it as spam, by conscience, I redo the test, sending the same email directly via my mailbox, result, I fall in the main box, I was disappointed and I find no other explanation than the reputation of the hexospark servers. .... However, I think I might keep it for its crm function and email scraper and see how it evolves. It's a great product I insist, but test well where your mails fall via hexospark, if it falls in your main mailbox it's a complete game changer
Chris_Hexact
May 9, 2024Hi Max,
Thanks for the review, with regards to deliverability, Hexospark servers don’t come into play when sending emails as we are using the email address you connect to Hexospark for all sending activities. It’s identical to say sending an email from an application like Outlook or Apple Mail.
There are many factors that can affect deliverability including:
-Choosing a premium email provider (for example Google Gsuite or Zoho mail)
-Using a domain based email like max@domain.com
-Setting up DKIM / SPF records in your email provider https://support.google.com/a/answer/174124?hl=en
-Personalizing and making sure there are no spam or commercial intent keywords in the email
-Ramping up gradually your email sending, especially with new email accounts.
-Using the email address you use to send and reply to emails, to ensure the email address has normal day to day use
-Making sure your domain name is not blacklisted
I hope this helps, don't hesitate to get in touch with our support team on the live chat if you need any help.