I have to give my Tacos for Nikolas and their team. I bought three codes almost instantly when I saw the Appsumo deal and after I visited their website and did research there.

The main reason why I bought this app is the live-chat with up to 10 members and with a lifetime license. That's already a huge deal! Our company has been using Intercom's chat for years on our websites, and we have been quite happy with it. Still, I have been looking for other solutions and also cheaper solutions since Intercom is raising their prices almost yearly, and it feels like we are not getting that much value out of it. Then you stumbled up to this Appsumo deal. I purchased three codes mostly because of the live chat functionality and promising development plans.

I recommend everybody to check their public roadmap (https://trello.com/b/TFDlEQ3h/hey-oliver-roadmap) and comment and vote ideas. I personally gave comments on how to develop the chat more. Our company is not yet ready to switch the Intercom to Hey Oliver, but the time is right after they have finalized the upcoming chat enhancements. I know that they're mostly focusing on the marketing features of Hey Oliver, but I feel that with small changes, they would make their service competitive to Intercom or Freshchat (even with the normal prices). Since they are providing a live chat feature, I recommend making it be a killer one!

I have to be honest that I've not tested that much the marketing automation or campaign side of this product. Our company is already using Salesforce's Pardot heavily, and it would require integration to align Hey Oliver's leads and campaigns to Pardot. I hope they develop an integration, but even without it, I think we will use Hey Oliver's interactive in-site notifications on our website.

My overall feeling is that this is totally a five taco deal, and Hey Oliver will have a bright future ahead. Their team is really fast in responding to questions via emails and even in here. I also like how open-minded they are for new development ideas and how they have a public development roadmap.

Ps. I hope they review the number of tracks for double and multiple code packages. Especially deep tracks are really useful in membership websites where it's required to distinct users from leads. Three deep tracks are used quickly in that kind of use case. For us, it would be more beneficial to get a higher number of deep-, form-, event- and action tracks than the possibility to have Hey Oliver on multiple domains.