Q: What exactly is the attendee limit?

It says 1,500 / 3,000 etc...but is that live attendees at any one time? Per month? Total attendees im allowed in the lifetime of my license? Can you clarify this please?

b9f75baca2264da189fd2001d905e71dJun 12, 2025
Founder Team
Ben_HeySummit

Ben_HeySummit

Jun 12, 2025

A: Hi there, thanks for the question.

Essentially, attendees are counted at the account level. If you had five events, each with a thousand attendees, that would give you a total of five thousand attendees, which would count towards your limit. This count does not reset each month, but we only consider attendees for events that are active.

An event is no longer deemed active if you unpublish it or if you turn off registrations for that event. For example, if you have an event with a thousand attendees and then either archive it or keep it open for attendees to watch replays, but turn off registrations for new attendees, we no longer classify it as active. Therefore, we no longer count those attendees towards your quota.

It all depends on whether the event is active, and only if it's active will we count those attendees towards your quota.

Hope that helps clarify, but just let me know if you have any further questions.

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