Verified purchaser
I'm Totally Lost
I was so excited to find HeySummit because I want to brand my online events and workshops.
Per many excellent reviews, I purchased several tiers to ensure everything meets my needs.
I started out excited and seemed to be moving along in creating a one-off event with myself as the solo speaker, but then the process just went deeper and deeper into convoluted layers that stopped making sense. It just seemed like a lot of disconnected information.
I thought it would be more intuitive and a whole lot simpler.
I finally gave up in frustration because, as another reviewer said, it is very difficult to use and figure out. I need something that will make creating and running events easier. Not make it even more difficult!
I figured I would start with my own events as I learn to use the platform and begin planning my own summits in the future. It looks like I will have to return it, because if I can't figure out how to set up a simple solo event, there is no way I could ever create anything larger.
Ben_HeySummit
Aug 8, 2026Thank you for being so candid. If you’re trying to create a simple solo event and the platform keeps taking you through more and more layers, then we’ve made that first experience harder than it needs to be.
At its simplest, an event in HeySummit only needs three things: at least one talk, one speaker and one ticket. HeySummit can do an enormous amount beyond that, which is valuable when you need it, but much of it is optional and shouldn’t get in the way of creating your first event.
That’s something we’re actively working to improve. Our focus is on creating a much simpler guided path for first-time event creators, while keeping the more advanced options out of the way until they’re actually needed. The power should be there when you want it, not become an obstacle when you don’t.
We’re also developing a new AI event assistant that will help people create and manage their events through a conversation, rather than needing to work out which section of the dashboard to visit or which settings matter.
Thank you for taking the time to explain where the experience lost you. Feedback like this is genuinely helpful as we work to make HeySummit simpler and more intuitive. If you do decide to give it another try, our team would be very happy to help you get that first event set up.